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Guidelines for Phone Consultation

  1. Submit photos of the part of the body we will be discussing to photos@oakvilleskin.com with a subject line that includes your surname and appointment date and time. Review photo guidelines
  2. Photos MUST be submitted a minimum of 2 days prior to your phone consultation. If you are experiencing difficulty, please contact us for assistance at 905-842-2525, ext. 1.
  3. Review information on Virtual Care consent (MUST READ)

On the day of your Phone Consultation appointment

  1. Our nurse will be calling you at the phone number provided.
  2. Have your health card present for phone check-in.
  3. Find a quiet and private location.
  4. Have your pharmacy fax and phone number ready in case a prescription is provided.

Notes to Take for Phone Consultation

  • If we do not reach you by phone at the appointed time, we will make 2 more attempts.
  • Our Medical Dermatology department can be reached at 905-337-6066.
  • We require 2 business days’ notice to cancel or reschedule all appointments.
  • It is the patient’s responsibility to ensure the phone numbers on file are up to date.
  • Valid Credit Card MUST be on file. Missed/late consultation appointments will be subject to cancellation fee of $120. Treatment appointments will be subject to cancellation fees $50 per half and will be charged to this card.
  • The patient must be present at the time of this appointment. This includes all minors under the age of 16 and patients which require a power of attorney.
(905) 842 2525CONTACT US
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1344 Cornwall Road
Oakville, Ontario, L6J 7W5, Canada

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